Privacy Policy

1. Introduction

Euro EFG Connect ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at egeneral-gr.info or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website or engaging our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

2. Data We Collect

We may collect several types of information from and about users of our website and services, including:

2.1. Personal Data

Personal data refers to any information that identifies you as an individual. We may collect the following personal data:

• Contact Information: Name, email address, postal address, phone number, and other similar contact data.
• Business Information: Company name, job title, department, and other business-related data.
• Account Credentials: Username, password, and security questions if you create an account with us.
• Payment Information: Credit card details, bank account numbers, and billing addresses when you purchase our services.
• Communication Data: Any information you provide when you communicate with us, including through our contact forms, email, or phone calls.

2.2. Usage Data

We automatically collect certain information about your equipment, browsing actions, and patterns when you navigate through and use our website, including:

• Technical Data: IP address, browser type and version, operating system, device information, and other technology identifiers on the devices you use to access our website.
• Usage Information: Pages visited, time spent on those pages, links clicked, search terms, access times, and other similar information.
• Location Data: General geographic location based on your IP address.

3. How We Collect Your Data

We collect data through various methods, including:

• Direct Interactions: Information you provide when filling out forms, creating an account, subscribing to our services, or communicating with us.
• Automated Technologies: When you visit our website, we automatically collect certain information through cookies, server logs, and similar technologies.
• Third Parties: We may receive information about you from third-party service providers, business partners, or publicly available sources.

4. How We Use Your Data

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our website and services
• To process and fulfill your requests, orders, and transactions
• To communicate with you about our services, updates, and promotional offers
• To personalize your experience and deliver content relevant to your interests
• To respond to your inquiries, comments, or questions
• To monitor and analyze usage patterns and trends to improve our website functionality
• To protect the security and integrity of our website and business
• To comply with legal obligations and enforce our terms and conditions
• For any other purpose with your consent or as permitted by law

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract Performance: Processing necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing necessary for our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.
• Legal Compliance: Processing necessary for compliance with a legal obligation to which we are subject.
• Consent: Where you have given consent to the processing of your personal data for one or more specific purposes.

6. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party companies and individuals that provide services to us or on our behalf, such as web hosting, data analysis, payment processing, and customer service.
• Business Partners: Trusted third parties with whom we collaborate to offer certain services or promotions.
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case personal data may be transferred as a business asset.

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

In determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

9. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request the restriction of processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We may need to verify your identity before responding to your request.

10. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website.

10.1. Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website. They enable basic functions like page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functionality Cookies: Allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns.

10.2. Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

11. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are primarily located in the European Union. If we transfer your personal data to countries outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to your data by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.

12. Children's Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: